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  • quality systems
  • indemnified design
  • expert support

Meet the experts

Tailored Heat Supplies has developed a team of in-house industry experts each with a driven passion for supporting installers through design, specification, installation, and handover.

Collectively Tailored Heat has one of the most experienced Underfloor Heating and Renewable Energy design teams in the UK. With representation on technical committees, consultation groups and also has memberships with peer-reviewed associations.

John Trenell Managing Director & Chairman of BEAMA Underfloor Technical Group

John has a technical approach and is highly regarded in the industry. He also sits on national association and emitter groups and plays an active role. John has specialist knowledge in emitter design, heat pump performance/design and system integration. John has previously held roles in the concrete and screeding industry.

e: john@tailoredheat.co.uk
Joanne Ison Customer Service & Operations Manager

Joanne has many years of experience in the heating trade and has developed strong relationships with the UK’s leading manufacturers. Joanne has high expectations of suppliers and delivers an excellent level of customer service. Alongside customer service and operations, Joanne holds a wealth of underfloor heating experience and air source heat Pump knowledge.

e: joanne@tailoredheat.co.uk
Paul Mee Business Development Manager

Paul is a specialist in underfloor heating and has a detailed knowledge of heat pumps. Over many years Paul has developed a thorough understanding of the whole building and renovation process and is, therefore, a great resource for trade installers and self-builders alike. Paul is also a keen marketer and has strong links throughout the construction industry, often, to the advantage of our trade customers.

e: paul@tailoredheat.co.uk
Joe Monkhouse Sales Manager

With over 13 years experience with a major Underfloor Heating Manufacturer, Joe has a thorough and wide ranged industry knowledge. He has a detailed product understanding and is great at finding the right solution for all types of projects. Joe is an excellent and determined account manager and has enjoyed working with housebuilders, developers and contract installers as well as exploring new markets for our manufacturing partners.

e: joem@tailoredheat.co.uk
Jordan Thompson Design Technician

Jordan has an excellent mathematical skillset that reinforces the technical ability of the engineering team. He is one of our studying members who is working towards his degree. Jordan currently provides detailed assessments for our underfloor heating and renewable systems both for residential and commercial projects. He is also a popular contact with our account customers when it comes to technical support.

e: jordant@tailoredheat.co.uk
Jay Young Project Coordinator

Jay has a range of skills that he effectively demonstrates when supporting our commercial and trade customers. Jay liaises with our manufacturing partners, sales team and design engineers to assist with our operational efficiency. His flexible and methodical approach enables him to quickly adapt to pressures across different departments.

e: jay@tailoredheat.co.uk